Wound Center of Tucson

Policies

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We utilize reCAPTCHA on our website to help eliminate spam. If you would like to learn more, please visit Google’s Privacy Policy and Terms of Use.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Appointment No-Show Policy and Payment Policies

We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to reschedule or cancel your appointment, you may be preventing another patient from getting the opportunity to be seen.

If you don’t call to reschedule/cancel your appointment and are a No Show and have a commercial insurance or are self-pay, you will be charged a Twenty-Five-dollar ($25) fee; this is not covered by your insurance company. If you are charged a fee, it will need to be paid before another appointment is scheduled. If you have any other insurance plan, we will inform the insurance of continuous No Shows.

Scheduled Appointments

We understand that delays can happen, however we must try to keep the other patients and doctors on time. If a patient is 10 minutes past their scheduled time, the appointment will be rescheduled to another day/time

Account Balances

Patients who have questions about their bills or who would like to discuss a payment plan option may call and ask to speak to our billing office representative with whom they can review their account and concerns.

Patients with balances over $100 MUST make payment arrangements PRIOR to future appointments being made.

Collections

If your account is turned over to our collection agency for non-payment you will be responsible for a collection fee in addition to the delinquent balance of your account. Additionally, you will be responsible for attorney fees should the account go into litigation.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Typcially this simply includes instances where you voluntarily provide your information through various contact forms or request forms throughout the site.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.